Every Arfinn Med patient gets asked. Automatically.
When a visit completes, treatment finishes, or discharge happens in Arfinn Med, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked for feedback. No manual work, no missed opportunities, no delays.
Your happiest patients, flagged in Arfinn Med
When a patient leaves a 5-star review on Google or Facebook, that signal flows directly into Arfinn Med and appears on their patient record. Now your care team knows exactly who your biggest advocates are during every appointment and interaction. Ask these promoters for video testimonials, referrals to family members, or to share their success story with other patients.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Arfinn Med, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you learn they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor has 60 reviews from 1,200 patients. a 5% rate that's crushing you. Because Reviewflowz connects to Arfinn Med, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize to win.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what physician has time to reply to every single review across Google, Healthgrades, Zocdoc, and dozens of other platforms? Reviewflowz generates on-brand replies using AI across 200+ sites. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for healthcare businesses?
Google Reviews is always #1 since patients search there first, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for industry authority and appearing in medical searches. These specialized sites carry significant weight when patients research providers and can dramatically impact your practice's online reputation. Reviewflowz monitors all these key healthcare platforms plus 200+ others from one unified dashboard, so you never miss important patient feedback.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by patient encounters), because a practice with 80 reviews from 2,000 patients (4% conversion) vastly outperforms one with 200 reviews from 15,000 patients (1.3% conversion). Since Reviewflowz integrates directly with Arfinn Med, we automatically calculate your true conversion rate by using your actual patient volume as the denominator.
How does the review request actually get sent?
When a patient visit is marked complete, treatment is finished, or discharge is processed in Arfinn Med, Reviewflowz automatically triggers a review request to that patient via email, SMS, or WhatsApp (your choice). You configure this once by selecting your trigger event and preferred channel, then every qualifying patient receives a review request automatically with zero manual work required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, far higher than traditional email. These requests are automatically triggered from Arfinn Med when visits are completed, treatments finished, or follow-ups are done, just like our email and SMS functionality.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes, Reviewflowz automatically tracks which healthcare provider generates each review by connecting directly to your Arfinn Med patient records and visit data. When a patient leaves a review, the system automatically attributes it to the correct doctor, physician, nurse, or provider who handled their appointment without requiring the patient to mention names. This automatic attribution also helps prevent reviews from being flagged or removed by Google, since reviews mentioning specific staff names are more likely to be taken down.
How long does it take to set up Reviewflowz with Arfinn Med?
Setup takes just minutes, not days. You simply connect Arfinn Med to Reviewflowz, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 messages and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices using Arfinn Med, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same flexible credit system.
