Every completed appointment becomes a review request
When you mark a cleaning, crown, filling, implant, or any treatment as complete in Exact, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set up your triggers once, and every single patient gets asked for a review without you lifting a finger. No manual work, no missed opportunities, no exceptions.
Your happiest patients, flagged in Exact
When a patient leaves a 5-star Google review, that signal flows right back into Exact (Software Of Excellence) and appears on their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to share their implant success story with future patients.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Exact (Software Of Excellence), it already knows which provider handled the cleaning, filling, or crown appointment. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and bonuses.
How serious are you about your reviews?
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A dental practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor down the street has 60 reviews from 1,200 patients. They're winning at 5%. Because Reviewflowz connects to Exact (Software Of Excellence), it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 284 appointments this month, 39 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what dentist, hygienist, or orthodontist has time to reply to every single review across Google, Healthgrades, Zocdoc, Yelp, and 200+ other platforms? Reviewflowz generates on-brand replies using AI. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always the #1 priority for dental practices since it directly impacts local search rankings and patient decision-making, but Healthgrades, Zocdoc, Yelp, and Facebook are equally crucial for building domain authority and capturing patients who research dental services on industry-specific platforms. These secondary sites often influence your Google ranking through cross-platform signals and help establish credibility across the entire patient journey from initial search to booking appointments. Reviewflowz monitors all of these essential platforms plus 200+ additional review sites from one centralized dashboard, ensuring your dental practice maintains a strong reputation across every channel that matters.
How do I measure my review performance?
Most practices measure review performance by counting total reviews, but this ignores the crucial context of patient volume. Reviewflowz connects directly to Exact (Software Of Excellence) to track your true review conversion rate: reviews divided by patient appointments. For example, a practice with 200 reviews from 15,000 patients (1.3% conversion) is actually underperforming compared to a competitor with 80 reviews from 2,000 patients (4% conversion).
How does the review request actually get sent?
When you mark an appointment as completed or update a treatment status in Exact (Software Of Excellence), Reviewflowz automatically detects this trigger and sends a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient gets contacted automatically without any manual work from your team. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional open rates of nearly 98%, making it highly effective for patient engagement. Just like email and SMS, WhatsApp requests are automatically triggered from Exact (Software Of Excellence) when appointments are completed or treatments finished.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes. Reviewflowz automatically connects to your Exact (Software Of Excellence) system to track which dental professional handled each patient appointment, so when reviews come in, they're instantly attributed to the right dentist, hygienist, or orthodontist without patients needing to mention names. This gives you detailed performance tracking for each staff member while reducing the risk of Google flagging reviews that specifically mention provider names.
How long does it take to set up Reviewflowz with Exact (Software Of Excellence)?
Setup takes just minutes, not days. You simply connect your Exact system to Reviewflowz, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends, all on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices using Exact, this works out to just pennies per review collected. WhatsApp pricing varies by country and operates on the same pay-as-you-go model.
